Wi-Fi & Network Troubleshooting Guide
Having trouble with Wi-Fi or network connectivity? Use this guide to diagnose common problems such as weak signal, slow internet, disconnected devices, unstable connections and router or access point issues.
Wi-Fi & Network Troubleshooting FAQ
Why is my Wi-Fi signal weak?
Check your distance from the router or access point, remove nearby interference, and verify that the access point is installed in an open and central location.
Why is my internet connection slow?
Restart the modem and router, test a wired connection, check for high network usage, and confirm your internet service is operating at the expected speed.
Why do devices keep disconnecting from Wi-Fi?
Check signal strength, restart the router or access point, verify firmware is updated, and make sure there are no IP conflicts or excessive interference.
Why can some devices connect while others cannot?
Verify the correct Wi-Fi password, check device compatibility, restart the affected device, and confirm the router is not limiting the number of connected devices.
Why does Wi-Fi work in one area but not another?
Walls, distance and building materials can reduce signal strength. Additional access points or better access point placement may be required.
Why is my network unstable after installing new equipment?
Check IP settings, cable connections, router configuration and DHCP settings, and verify that the new device is not creating a duplicate IP address or network conflict.
Still Need Help?
Professional Wi-Fi and network troubleshooting available from Orion Systems LA.
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